Small business website design
The pages, words and details a small business website needs to bring in enquiries.
Counselling and therapy website design
A calm, clear therapist website that answers the questions people are often too anxious to ask: who you are, how you work, what it costs and how to take the first step. You approve every word before it goes live.
80+ websites built by Charlie through Transform Sites
Track record from Transform Sites, MonthlySite's parent company.
The short answer
A therapist's website should explain who you work with and how, show your training and membership of a professional body such as the BACP or UKCP, list your fees, session length and cancellation policy, and make the first step easy with a short form or a free intro call. Keep it calm and easy to read on a phone. Ours start at £49 a month.
At a glance
80+ websites built by Charlie through Transform Sites.
Tap a number to see where it sits on the page. Example template: Calm Harbour Counselling is a made-up business.
Four things I put on every counselling website, because they make that first message easier to send.
One clear button on every page to book a free call. For many clients, 15 minutes on the phone feels far less daunting than booking a full session.
Your BACP, UKCP or other membership, your level and number, and your qualifications, so people can check you on the register.
Session price, length, online or in person, and your cancellation terms. Money is a hard thing to ask about, so answer it first.
Clients are choosing a person. A warm photo and a plain description of how you work does more than a list of approaches.
Looking for a therapist is rarely a casual search. People often read several profiles on directories such as Counselling Directory or Psychology Today, then look you up by name before they get in touch. Some will have been thinking about it for months. Your website is where they decide whether you feel like someone they could talk to.
What they're checking is fairly consistent: whether you work with what they're going through, whether you're properly trained and accountable to a professional body, what it costs, and whether you offer times and a format (in person, online or by phone) that suits them. A site that answers those plainly, in a calm tone, takes a lot of pressure off the first contact.
Directory profiles are worth keeping. Your own site gives you room to explain how you work, your fees and the practical details in your own words, and you decide how it looks and what it says.
The pages that matter to clients. You send me the facts, I write them up in plain, warm language, and you approve every word.
Adults, young people, couples. Name the issues you're trained and experienced in, rather than listing every condition you've heard of.
BACP, UKCP, NCPS or similar, with your membership level and number, and a link to the register where it can be checked.
Price per session, session length, any concessions you offer and your cancellation terms.
In person, online or by phone, your usual days and hours, and whether you have a waiting list.
Your town or area. Some therapists share the full address, parking and access details after the first call rather than on the site.
A short note that you can't offer emergency support, with signposts such as NHS 111 and Samaritans on 116 123.
The live therapy template is deliberately quiet: soft colours, short paragraphs and a free call as the only ask. Type your practice name at the top of the page to see it as yours.
What to notice
The first message is often the hardest one a client sends. Keep the form short: name, how to reach them, whether it's all right to leave a voicemail, and a line saying they don't need to go into detail yet. Asking for history or symptoms at this stage puts people off and means you're holding sensitive information before you've even spoken.
Enquiries from our forms travel over a secure HTTPS connection to your email, so use a professional inbox that only you can open. Your privacy notice should say how you handle enquiries, and if you keep client records you'll most likely need to pay the data protection fee. The ICO (opens in a new tab) has a quick self-assessment to check.
Pick therapist and type your practice name. About a minute, no card needed.
Your training, membership, fees and the clients you see. By email, or a 15-minute call if that's easier.
Careful with claims and easy to read. If you'd like anything worded differently, I change it.
It goes live within 1 working day of your answers, on a domain included in your plan.
Many people search “counsellor near me” or “therapist in Leeds”, and Google often shows a map of local practices above the normal results. A Google Business Profile helps you appear there. Google has rules about which addresses can be shown, so if you work from home or mainly online, I'll talk you through the options when we set it up.
Growth includes setting up your Google Business Profile and local SEO for your town, which suits most private practices. Well-written pages about the issues you work with also help the right people find you. I won't promise rankings, because nobody honestly can.
80 websites and counting, built for small businesses through Transform Sites, MonthlySite's parent company.
I only publish genuine reviews, and MonthlySite's first ones are on their way. Until then, here's my promise: you'll deal with me, and I'll reply within one working day.
Charlie, founder
Every plan includes design, hosting, security updates and changes by email. Starter's 3 pages (home, about and fees, contact) are enough for many private practices. Growth gives you up to 6 pages, room for the issues you work with,, plus Google Business Profile setup.
£1.61a day for Starter, billed as £49 a month. No contract.
Starter
£49a month
Growth Charlie's pick
£79a month
Pro
£99a month
No contract. Cancel any month. No upfront fee.
Compare plans in detailFree. No card. About 60 seconds.
Rather own it outright? One-off builds from £549.
Messages travel over a secure HTTPS connection straight to your email, and the form only asks for what you need to reply. I'd add a line telling people they don't need to share details yet. How you store enquiries after that is covered by your privacy notice and your professional body's guidance.
Yes. If you already use a booking tool such as Calendly, or practice software with online booking, I'll add a clear button to it. Or Pro includes a booking request form, where people choose preferred times and you confirm by email or phone.
Most clients would rather know before they get in touch, and it saves you awkward first calls. Show your price per session, session length, any concessions and your cancellation terms. If your fees vary, a “from” price with a short explanation still helps.
Yes. I'll show your membership level and number as text, with a link to the public register so people can check it. If your professional body lets members use its logo, follow its rules on how, and send me the approved version.
Directories are a good source of enquiries and worth keeping. A website gives you room to explain how you work and what you charge in your own words, it's where people land when they search your name, and you control what it says.
Not on your website. It can show your town or area and say you'll share the full address when someone books. Your Google Business Profile has its own rules about addresses, which I'll explain when we set it up, so you can choose what suits you.
Pick your trade, add your business name and see it on a laptop and a phone. If you like it, plans start at £49 a month with no contract.
Hi, I'm Charlie
I build every website myself. Ask me anything, big or small. I reply within one working day.
Message me on WhatsApp (opens WhatsApp in a new tab)